Your privacy is very important to Unlocked Studio. We endeavour to ensure that the information that you submit to us remains private, and that it is used only for the purposes described below. We follow stringent procedures to protect the confidentiality, security, and integrity of data stored on our systems. Only those employees who need access to your information in order to perform their duties are allowed such access.
This Privacy Policy has been compiled to better serve those who are concerned with how their personally identifiable information is being used online. The following Privacy Policy explains how we collect, use and safeguard the information you provide to us through or in association with the Website, its related features and functions, and regarding other services provided by Unlocked Studio. Please read our Privacy Policy and the below statement carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personally identifiable information in accordance with our Website.
Registration and use of the Website by a user is free. We will process personal data on the basis set out below as it is in our legitimate interests to do so following your registration.
Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this Policy periodically.
By visiting the Website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.
By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms & Conditions.
In furtherance of our efforts to protect your privacy, Unlocked Studio and this Privacy Policy are in compliance with the Information Technology Act, 2000, and the rules formulated thereto.
Please note that the privacy practices set forth in this Privacy Policy are for http://unlockedstudio.in only. If you link to other websites, please review those privacy policies, which may be very different.
1. TYPES OF INFORMATION WE COLLECT
We have the ability to collect two types of information from people who visit our Website, Submitted Information and Aggregate Information (collectively, “Information”).
(A) Information you give us and information we collect from you – Submitted Information:
Submitted Information is information you give us and information we collect from you and includes your personally identifiable information.
What information do we collect from you when you visit our Website?
Unlocked Studio collects, process and retains information about you when you visit our Website and also when you place an order or register on our Website. As appropriate, you may be asked to submit your name, email address, mailing address, phone number, country/state/city or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our Website, place an order / make a purchase, subscribe to our newsletter, fill out a form or enter information on our site. We keep a track of your information to offer you the best possible experience.
When you create an account and register with us and/or when you download our mobile app, you provide us with personal information including your name, email address, phone number and password. Post this registration, Unlocked Studio will be able to access your account every time you visit the Website. You also have to provide other personal information such as your billing and shipping address before completing the purchase.
We may also ask you for information when you report a problem with the Website. You may also give us information about you by filling in forms on the Website, signing up for our newsletter, marketing communication, surfing/browsing the Website and using its features or by corresponding with us (for example by email). When you contact us, we may keep a record of that correspondence. We may use telephone recordings or transcripts of communications to check your instructions to us, analyse, assess and improve our services, for training and quality purposes and for the purposes of investigating any complaint you may make, or as evidence in any dispute between you and us. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them. You also provide your information when you carry our purchases/ place orders through the Website. We may also keep details of your visits to the Website including, but not limited to, traffic data, location data, weblogs and other communication data.
(B) Information we collect about you and your device – Aggregate Information:
Each time you use our Website we may automatically collect the following information: technical information, including the type of device of mobile device you use, a unique device identifier (for example, your device IMEI number, the MAC address of the device’s wireless network interface, or mobile phone number used by the device), mobile network information, your mobile operating system, the type of mobile browser you use and time zone setting.
Do not add or submit any Information on the Website in any manner whatsoever, if you do not wish the Website to collect it.
2. HOW DO WE USE YOUR INFORMATION?
(A) We use Submitted Information in the following ways:
To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested. We may use your Submitted Information to help, create and personalize content on our Website and facilitate your use of the Website (for example - to facilitate navigation and the login process, avoid duplicate data entry, enhance security, improve quality).
To allow us to better service you in responding to your customer service requests.
To administer a contest, promotion, survey or other site feature and to track survey responsiveness and evaluate page response rates.
To efficiently process your transactions.
To ask for ratings and reviews of services or products.
To send you periodic emails, subject to your prior approval. We may use the information you share with us, to communicate with you through e-mails, text messages and calls, in order to provide our product or service related information and/or for promotional and marketing purposes, and to follow up with you after correspondence.
To gather details about you as a prospect customers
(B) We use Aggregate Information in the following way:
We collect Aggregate Information to diagnose technical problems on our Website, to help us administer the Website, to help us improve the quality of the pages that make up our Website, to permit us to provide data regarding the volume of use on, and frequency of visitors to, the Website, to gather broad demographic information and to improve our Website to assure that it is as appealing as we can make it for as many people as possible.
We may also use Information such as your demographic data to produce and share insights that do not identify you in order to generate statistics about our users or publish demographics about our visitors or create demographic workforce insights.
We use your Information (including your communication) for security purposes or to prevent or investigate possible fraud or other violations of our Terms & Conditions and/or attempts to harm our users or others.
Whether or not you provide Information is completely your own choice. You are not obligated to answer any question that is presented to you. Of course, if you choose not to provide Information, you might be unable to access certain offers, features and content on our Website.
3. HOW DO WE PROTECT YOUR INFORMATION?
We do not use vulnerability scanning and/or scanning to PCI standards. An external PCI compliant payment gateway handles all CC transactions. We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order on our Website. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Where we have given you (or where you have chosen) a login ID and password which enables you to access your account on the Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Protecting the security of your Information that you share with us is of the utmost importance to us. Unfortunately, however, no data transmission over the Internet or data storage can be guaranteed to be 100% secure. As a result, while we strive to protect your Information, we cannot guarantee or warrant the security of any Information you transmit to or from our Website, and you do so at your own risk.
4. CROSS-BORDER DATA TRANSFERS
When conducting business, working on Unlocked Studio projects, or implementing new processes or systems, an operation may require the transfer of personal information to other entities or third parties that are located outside of Unlocked Studio’s operation’s country of business. While permissible data transfer mechanisms are defined by applicable law or regulation, examples include:
a data transfer agreement with the party who will access or obtain the personal information;
notice to and/or approval from a country’s local data protection authority; or
notice to and/or consent from the individual whose data is to be transferred.
5. WHAT IS THE LEGAL BASIS FOR USING THIS INFORMATION?
We have an appropriate legal basis on which to collect, use and share Information about you. This may include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you (such as delivering our core services to you).
(A) Performance of a contract:
We need you to give us the Information you provide, and to collect Information about you from third parties in order for us to provide you with our services as agreed in our contract with you. We cannot provide our services to you without collecting the Information you give us.
We need you to give us the Information you provide, and to collect information about you from third parties for the purposes of:
giving you access to the Website;
providing our services to you;
enabling us to provide a secure Website to our users; and
analysing our users' behaviour and preferences, and information collected from users' devices in order to have information required to be able to improve the services we provide to our users and the user experience on our Website.
(B) Consent:
We will always seek your consent to process certain types of Submitted Information where we are legally required to do so. Where we rely on your consent to process Submitted Information, you have the right to withdraw or decline your consent at any time. This will have no effect on the lawfulness of processing of your Submitted Information before your withdrawal of the same, if any. Any change in consents to process the Submitted Information shall not apply retrospectively and shall be implemented by us prospectively.
6. DO WE USE ‘COOKIES’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current Website activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. Cookies also help remember and process the items in your shopping cart and keep track of advertisements.
Through cookies we can customize our Website to your individual preferences in order to create a more personalized, convenient shopping experience. Please note that the cookies we use for our Website or email campaigns do not store personal information about you or your finances. Unlocked Studio may offer certain features that are only available through the use of a “cookie”. Unlocked Studio does not control the use of cookies by third parties and is not responsible for the same. Unlocked Studio may in addition also offer certain features that are only available through the use of a “cookie”.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browsers are a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
However, if you use your browser’s setting to turn all cookies off (including essential cookies), some of the features that make your Website experience more efficient may not function properly and you may not be able to access all or parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit the website.
7. WHAT ABOUT DISCLOSURE OF INFORMATION?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information, unless we provide users with advance notice. This does not include Website hosting partners and other parties who assist us in operating our Website, conducting our business, or serving our users, so long as those parties agree to keep this Information confidential. We may also release Information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We may disclose your Information to (i) Unlocked Studio’s current and future sponsorship, advertisement and development partners and strategic alliances, and (ii) Unlocked Studio’s contractors, vendors, consultants and professional advisors to the extent necessary for them to perform services on our behalf, and only under disclosure restrictions (iii) group companies, i.e., subsidiaries, ultimate holding company and its subsidiaries, if any.
We may also disclose your Information to third parties: (i) if we sell or buy any business or assets, in which case we may disclose your Information to the prospective seller or buyer of such business or assets; (ii) if Unlocked Studio or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; (iii) conform to legal requirements or comply with legal process or when required by law or a court order or to investigate, prevent or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (iv) to protect and defend Unlocked Studio’s rights; (v) to enforce any agreement you have or may have with Unlocked Studio; (vi) to act to protect the interests of our stakeholders and others (vii) to investigate and defend Unlocked Studio and/or Website against any third-party claims or allegations; (viii) to protect the security or integrity of our Website; or (ix) to exercise or protect the rights and safety of our Users, personnel or others.
Please note that Unlocked Studio reserves the right to delete your account, if any content within an account is considered illegal or offensive.
8. WHAT ABOUT THIRD PARTY LINKS?
Our Website may contain links to sites operated and maintained by third parties. Unlocked Studio has no control whatsoever over such third parties, their sites or their products or services. Privacy policies for such linked sites may be different from our privacy policy. You access such linked sites or products or services at your own risk. You should always read the privacy policy for a linked site or product or service before disclosing any personal information on such site or in exchange for such product or service.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.
https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
Google, as a third-party vendor, uses cookies to serve ads on our Website. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
We have implemented the following:
Demographics and Interests Reporting: We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking.
9. WHEN DO WE DELETE INFORMATION?
We also offer you settings to control and manage the Submitted Information we have about you. You may change or correct your Submitted Information on your account. If you have provided Submitted Information but later you object to the use that we are making of that Submitted Information (for example, you no longer wish to receive an email from us) you can ask us to stop making use of that Submitted Information by emailing to info@unlockedstudio.in and requesting your name to be removed for our list. This process shall be governed by the provisions laid down in the Terms & Conditions.
Please note that any Submitted Information that you may remove or delete from our Website may still continue to appear on or be retained by a third party website or platform over which we have no control. You agree that we shall in no manner whatsoever be held liable or responsible for any Submitted Information that is retained and/or continues to appear on any third party website and/or platform.
10. HOW LONG DO WE KEEP INFORMATION?
If your account is terminated, we will delete the Submitted Information within 7 days. While your account remains active, we keep your Submitted Information for no longer than is necessary depending on the purpose for which we are using it. However, we may retain your Submitted Information: (i) conform to legal requirements or comply with legal process or when required by law or a court order; (ii) to protect and defend Unlocked Studio’s rights; (iii) to enforce any agreement you have or may have with Unlocked Studio; (iv) to act to protect the interests of our stakeholders and others; (v) to maintain security and prevent fraud and abuse; or (vi) fulfill your request to "unsubscribe" from further messages from us.
After termination of your account, we may continue to use the Aggregate Information (which does not identify individual users) which is aggregated with anonymised data of other users. We use this Aggregated Information for data analysis, profiling and research purposes, for example to gain insights about our users. We may also keep your email address to ensure that you no longer receive any communications from us as well as your name, date of birth and latest address for fraud prevention purposes and for the exercise or defence of a legal claim.
11. WHAT IF THERE IS A DISPUTE?
In the event of any dispute, difference or claim arising out of this Privacy Policy the same shall be settled in accordance with the Laws of India through regular judicial process and the courts of India shall have exclusive jurisdiction.
12. HOW CAN YOU CONTACT US?
Questions, comments and requests regarding our Privacy Policy or information we hold about you are welcomed and should be sent to info@unlockedstudio.in